Sheraton San Marcos Country Club Ratings & Reviews
about 2 months ago
As far as resorts go it was very nice. A large inviting seating area in the lobby, a well laid-out area for groups\socials with a bar in the right place and spread out seating for everyone. The resort is located in downtown Chandler and there is a lot to do outside of the resort. If I were to compare, having visited numerous resorts in Scottsdale and then attending the Chandler location, it is difficult to call this a five star resort compared to higher-end Resorts in Scottsdale and North Phoenix. It's a good runner up to the Scottsdale resorts so I decided to give it a four. Still a good place for everyone to visit with lots of fun things to do around it. Clean and inviting but if you're looking for high-end luxury, I was not, the experience was nice.
5 days ago
This is one of the nicest hotels I've stayed in. I only went somewhere when I had too. My room had two beds that were nice. The vibe in the room was good paint and color of objects (lamps , table, chairs) all were picked with the wall color in mind. It also overlooked a small putting tee. Happy maids and and other staff
12 days ago
The rooms here are great, the physical location is nice, the staff is helpful. What sucks is the management. We booked here for a wedding. There were lots of hotels we looked into but chose Crowne Plaza for one reason: the bride was told that as part of the package the bar would remain open until 2 am during their stay (2 nights) as a place for everyone to see eachother before the wedding and then as a place for the guests to settle down and hang out for a bit after the reception. The first night, the lobby was all lit up so we went there but no one was working the bar. It wasn't a huge deal, but a bit disappointing. She talked to a manager and he assured her it would be open tomorrow for the night of the wedding. Trying not to get stressed out on her wedding day, she asked one other person for confirmation and they also said yes. Wedding comes the next day, guests walk back the short distance to the hotel and surprise: the bar/lobby is not only closed like the night before but locked too now so lounging together isn't even an option. There were other more minor issues that also made this a poor choice for the wedding guests but the blatant lies was what really upset me. Everyone makes mistakes, accidents happen so the other things I can forgive.