This could be an extremely nice course if they wanted. I have a bunch of concerns but my biggest is the fact that they need GPS on their carts. It's a links style chose but there are way too many blind shots and stuff you can't see from the fairways. I won't be back unfortunately until the resort puts a little more money into the course. It was also poorly maintained when they were asking for top dollar. I live in AZ and will definitely go elsewhere.
4 months ago
It is a wonderful golf course. 2 things bothered me. The clubhouse is disguised as a hotel and there is no safe exit from 17 green. The staff is extremely helpful and friendly. The merchandise is fairly priced.
17 days ago
Got a "Hot Deal" on Golfnow for $25. Regular green fees at this same time ran from $50-$60. Got checked in and right off the bat, the attendant wasn't very friendly.
Went inside and asked about the driving range and free practice balls as stated on the Hot Deal and was told the driving range was closed as they were working on it. When I asked where the putting green was, they pointed me over to a tiny island with only 3 holes in it where two other golfers were already using 2 of them.
Had 10 minutes before our tee time and the starter asked us if we were ready to go. I asked him if I had time to run in and get a couple beers first as we still had 10 minutes. He looked at me like I just asked him to pay for it. Again, not very friendly.
Went inside and asked what kind of beers they had and was told that they were over there in the drink cooler. Walked over there and saw my choices were: Bud light, Coors light and Lite. SMH. This is supposed to be a nice course/resort right?
Started our round and the course in and of itself was in decent shape. It is a fun and challenging course. But the lack of signs at 70-80% of the forks made it difficult to know which way to go. Also, the tee boxes were uneven and the difference between some tee boxes was only like 10 feet?
After about the 3rd or 4th hole, the pace of play became very slow. By the 11th hole, we were consistently waiting to tee off and chatting with the golfers behind us, who were done with their last hole.
My buddy when to use the bathroom and they were locked. When he asked one of the rangers there, he said the key is with the cart key and "it says so right on there." Really? Where the hell are we playing? I have never played a course where the bathrooms were locked. It wasn't a huge deal but the attitude of the ranger was terrible.
The sad thing about it is that I was pretty excited to play this course as I was under the impression it was a really nice one. While the course itself was fun and challenging, the lack of basic detail and poor customer service made it a lot less enjoyable than it should have been.
The one bright spot was the beer cart girl. She was very friendly and nice. Everyone else there should take customer service lessons from her.
Fortunately, there are a lot of golf courses in the valley that get it right. We had played The Raven (which is not far from this course), a couple weeks before and had a great time. We'll not be returning to this course in the near future which is a shame because the course itself was fun to play.