Indian Wells Country Club - Old Course Ratings & Reviews
3 days ago
This Hotel is clean, located in a beautiful location with a view of the local hills and golf course.
The lobby is without a seating area for you to relax and gather. It is located in the desert, hydration is important here, and there are no water stations.
The pool area has a nice shared area to enjoy the beautiful weather, but the furniture could use some updating, and a good scrubbing. Again no water station poolside.
The staff is nice enough, but a great class on customer service wouldn't hurt. There is no engagement beyond check-in and may I have your breakfast slip in the restaurant.
Great potential, owners just need to value their guests a bit more.
Rooms are clean, nice sliding doors to allow fresh air, bathrooms are updated and roomy.
30 days ago
nice looking property online.
Fabulous looking exterior.
Helpfully attentive staff...well sort of
Interior: on a scale of 1-10
Carpet all throughout property: 4
Rm cleanliness: appears nice but (photo): 0
Can’t rate highly when cockroach comes crawling out of empty room drawer.
Ease of changing room: 1
Change of rm was NOT effortless. Mgmt ignored me when I went to lobby to alert of vermin in room.
Lead desk person ultimately changed my room.
No assistance offered in room move.
Had to repack and move on my own (to a rm that had spider hanging on Wall)
Finally I’ve never stayed at a hotel that has a TAX price that almost doubles the advertised room rate. Hmmmm. What’s included in that tax bill???
I won’t say this place is good or bad...You decide.
CA Dept of Health ought to check this place out.
Gabrielle Monique Dixon
4 months ago
It was nice. My bf and I enjoyed our stay. We had the 1st floor so it was easy access. . Just the pool had NOTHING but kids. We went to get away from ours! Lol