Marriott's Shadow Ridge Golf Club Ratings & Reviews
about 1 month ago
One of the best golf experiences in the desert. Challenging course and mature grounds.
4 months ago
Beautiful course! Mature trees, lots of lakes and wide fairways make for a relaxing round of golf. Highly recommended!!!
6 months ago
The grounds and accommodations are meticulous and the amenities are as expected for this Category of property. We stayed one night as part of our Spring Break 2017 Pacific Coast trip. As we arrived late in the evening, the Front Desk staff invited us to stay on property after our checkout to enjoy the property amenities. The next day, during our time at the pool my wife and I were racially profiled and harassed by the Marriott "loss prevention" staff. We initially noticed a member of the security team observing us as we entered and exited the women's restroom to change into our swimming attire. Soon after we located a quiet area adjacent to the Chuckwagon pool. We sat down to chat and a short time later the security guard who had been surveilling us converged on us with a male colleague. They approached us as if we were criminals, stood over us in a slightly hostile manner and asked us, in an accusatory tone, what our room number and our registered name was. We were immediately taken aback by such an off putting encounter. We explained we are Marriott Gold Rewards members and travel globally staying at Marriott properties worldwide. The response from the "loss prevention" ranged from mocking to slightly hostile. We were publicly humiliated for no other reason than our race. We explained that we flew to California with our children on Spring Break from our home in Florida and that we actually reside on the Arnold Palmer Bay Hill golf course. Both security employees laughed and responded with a snide, dismissive comment. They were unprofessional and the main employee never apologized for profiling us. We have yet to hear from Marriott property management regarding the serious offense that took place and were offered nothing more than conciliatory platitudes and no redress. This is unacceptable. This should never happen to anyone. We were made to feel unwelcome and discriminated against in a public accommodation setting. This may be the end of our relationship with @MarriottHotels.