Wonderful service. Every staff member that I came in contact with greeted me. Rooms are nice and bed is amazing! Wish I could find out what mattress they use! Our only concern was that the AC seemed to shut down between 3 and 5am. Discussed the concern with another couple staying at the resort and they experienced the same thing. Pool was beautiful and Johnathan provided great bar/restaurant service in the pool area on a VERY hot day. He even offered to continually move our umbrella as the sun changed positions. I highly recommend this resort!
12 days ago
My family came here for a business conference. Our great experience once we got there at the front desk with Olivia. She was so nice. During our conference we had a golf outing. The staff was unbelievable. Once the conference was over, we went to the pool area. George was our server. He was excellent. Amazing service. Philip, the food and beverage director, went out of his way to stop by any chance he got to make sure we were having an a great experience. He even went above and beyond to set up a reservation for us to go to the beach on our last day. I will definitely be coming back. One of the best, if not, the best experience I've ever had at a resort.
18 days ago
Hotel was nicely decorated. Regular parking (non valet) is a 10 minute walk from the hotel if a shuttle doesn't pass by. Despite having my parking ticket validated, the machine couldn't read it and I had to pay for parking on top of the company paying for the validation.... $30 for parking a few hrs. Hotel is decorated beautifully and bathrooms are spotless. Decent sandwiches.