Royal Sabal Course at Grand Palms Golf & Country Club Ratings & Reviews
about 13 hours ago
Room was very outdated, furniture obviously not very clean covered in cob webs, bugs, dust and syrup all over head boards. Would advise Clorox wipes! Toilet still had urine under lid from previous guest and shower well lets says I was sliding the whole time. The beds were springy, hard and short and the carpet still had the last guest toe nail clippings on the floor. Location of this so called resort is good as plenty of shopping and restaurants nearby. I wont be back!!!
about 1 month ago
Horrible customer service. They couldn’t answer basic questions and acted like it was a bother for me to check out. When we checked in we were told the room wasn’t ready (it was after 3:00pm). I asked for them to check to see if it was ready and they acted like I was asking for a huge favor. Towels were not plentiful. Basic room was definitely not what was advertised on the website. Continental breakfast only included small muffins, waffle station, cereal and fruit. Although I know what continental means, there definitely could have been more choices.
5 days ago
While this hotel is conveniently located, it is very outdated and in need of major renovations. The rooms are very dark, in fact, 2 of our light bulbs didn't work. The carpet had a lot of stains on it, there's mold in the bathroom, and rust on the towel racks. We didn't get in the pool but walked around it and noticed it too needed some updating. On our first night there, we couldn't find the TV remote. I called the front desk to ask for one and was told that she would write a note for someone to bring me one the next day because maintenance and housekeeping were gone for the day. Needless to say, no one called or came by with a TV remote. Luckily, we ended up finding it under the bed, in the middle of the bed, the next morning. The continental breakfast was just OK. Make your own waffles, fruit, bread & danishes or muffins. We did go to the gym one morning, and the facility is very nice with plenty of equipment. I am not a golfer, so I cannot comment on the golf course, I did however see a lot of people there golfing on what appeared to be a beautiful course.
Overall, I would not stay at this hotel again, nor would I recommend it to anyone.