This course is in fantastic condition, given that it is brand new. Palmer and Sorenstam have done a wonderful job on the layout. Fitting that it was Arnie's last design. Don't let the big greens fool you. The speed and undulation will challenge you. Friendly and welcoming golf staff. Get out and play The Royal!
4 months ago
This new course is a real gem. It was truly a treat to play here. Good to have a true destination course right in the metro. Amazing staff, undulating greens that roll true, challenging holes, elevation changes, large fairways, quiet electric carts food is amazing, and even a great pro shop. Fairways and rough were cut to uniform lengths and the greens were smooth, but maybe a little slower than I prefer. Just a amazing golf experience. A number of risk/reward type holes would make this a great venue for a scramble event. Royal Golf Club is going to be a twin cities favorite for years to come.
3 months ago
I hate leaving poor reviews but on this occasion, the Royal leaves me no choice. This review is purely down to the management.
Three of us played here about a month ago, and it has some very endearing aspects. The layout is interesting and I'm sure it will become a good course but at this time the conditions are not good enough. The greens are comical - huge undulations and hillocks in the middle of greens. The rate was not as advertised on the online booking. And such requirements as yardages are not posted nor available on GPS. All of which is fixable, but the attitude of the management needs changing.
I wrote to the course privately to discuss some of the concerns we had as a group. The director of golf at the time, appreciated the feedback and agreed that the service we had received was not worthy of the price. As such, he offered myself and the group a free round at a later point when he felt the course was playing "as charged". We were pleased with this offer, and graciously accepted. Excited to play again at a point in time when we would see the course in full glory.
I reached out to the club this last week and was told that the director of golf had since changed and that his offer was not now going to be upheld. Upon pressing, I was told that it was the management's decision and would not be granted. I asked for further contact details and explained the situation and now I am being ignored entirely by them! I have given them the opportunity to respond to and to rectify this situation but their approach appears to be "ignore".
It is not unreasonable to expect to receive the offer given and accepted by a director of the business regardless of whether his time has now passed. We are not trying to just get a free round of golf, but claim the offer the club extended. Seems like a very poor way to deal with customers who are happy to play top level courses at high green fee rates. I'm very disappointed by them. Needless to say I have taken my membership money elsewhere.