Staff here is amazing. Every single one of them has gone out of their way to make us feel welcome and warm. The rooms are a bit small but well appointed, and besides the draw of this place is all of the things going on and places nearby to see. Absolutely wonderful place, you can see the history, craftsmanship, and dedication to hospitality in every square inch of this place. Beautiful!
about 1 month ago
What a fantastic property! Beautifully appointed and staffed by the most attentive people I have ever seen. As we entered the front lobby the desk staff stopped what they were doing and immediately created eye contact with a warm, "Welcome to Hershey". From that point on it only got better. From the shops to the dining room and even the housekeeping, no staff member was too busy to look me in the eye and say hello. This place is legit!
4 days ago
Clean comfortable room. We disclosed a gluten allergy and we packed frozen prepared food. They promptly offered and delivered a microwave for the room free of charge. Pool area is clean and fun. Family oriented.