ZERO STARS! The person at the front desk was a such a horrible nasty woman, both on the phone and in person. I've never been treated so badly by any business before, especially not a motel. I've always liked Best Western motels but this was nothing like every other one I've ever stayed at. HORRIBLE OWNERS. I'm calling Best Western's corporate office and reporting this place....they have no right to carry their good name. I may never stay at a Best Western again after the terrible rudeness I experienced with this person who clearly is one of the owners. I was staying here for business, not for pleasure.
7 months ago
What a wonderful gem of a place. This is the kind of place that makes Best Western a great motel choice. The motel complex was started by a tenacious couple who homesteaded this spot long before Zion became a tourist destination. There small start grew because of great hospitality offered. it is said that in the early days it was the personal touch of grand-ma and grand dad that brought travelers back. Having felt that same personal touch being offered by the family members who run the place today i can assure you this traveler will be stopping there again.
8 days ago
The Thunderbird lodge is the best place in the Mt.Carmel area and I can only recommend it. Most caring staff ever encountered.