Red White Course at Mascoutin Golf Club Ratings & Reviews
4 months ago
Stopped in on 04/10 and I was looking for a specific winter golf glove and they had it! The Pro and his assistant were very friendly! The pricing was what I'd expect it to be>Very Fair. Great People and layout!
2 months ago
The only reason I am giving a 1 star rating is because it doesn't go any lower. I am the well-respected, professional, 55 year old mother on crutches referred to in previous posts.I waited to provide my review in case time softened my perspective. 4 weeks later it hasn't.
I have NEVER been treated so poorly anywhere as I was at Mascoutin during the WIAA Regional Golf Tournament. I was publically screamed at and humiliated multiple times by paid representatives of the course to the point of tears.
4 days prior to this event I began chemotherapy. I was scheduled for surgery the week following the competition and was on crutches with extreme pain and difficulty walking. I had a WI state issued disability drivers license and paperwork from WIAA allowing disabled spectators to purchase a cart to use during WIAA golf events albeit always at the courses discretion.
When I inquired about renting a cart I was told they were not allowing spectator carts because the courses were too wet. I said that I had a disability permit and required paperwork and before I could finish my sentence, the woman behind the counter rudely said 'I told you no carts' as she picked up the phone. I left the Pro Shop without another word spoken.
Our coach prefers to walk and declined his cart that day and said that if it was a matter of the number of carts on the course that I could use his. I headed back to the Pro Shop to ask about using his cart. The Pro Shop was extremely busy. I waited my turn in line and before I could even say a single word, the woman behind the counter looked at me and in a very rude manner said 'What do you want now!'. I asked about using the coach's cart and without saying a word to me, starts screaming for the mgr/owner as she's running toward the door. He's yelling as he enters the Pro Shop saying that I'm not a coach and if he saw me in a cart he would confiscate it and I would be 'outta here'. I then asked if it was too wet, why are there dozens of golfers driving on the course. Again I was screamed at and told they had paid tee times and the cart is part of their greens fees. Realizing that the greens fees help pay for the upkeep of the course and there is a significant price difference between a spectator cart and a round of golf, I said that I'd like to purchase an 18 hole round of golf. The 'gentleman' then screamed at me 'I'm not discriminating!". (Not sure where this comment came from?). "I've told you 10 times you're not getting a cart!". Keep in mind, I'm on crutches near tears in a crowded Pro Shop with everyone staring. I'm embarrassed, humiliated and disappointed. I left and made my way out to the first tee to watch my son and the rest of the golfers tee off. I was disappointed, but wanted to put the incident behind me and focus on the high school golfers. All I wanted was to watch my son play golf.
Hours later I was outside having lunch and a soda when someone approached me and said that the mgr/owner was upset with me because of what I was posting on social media. I explained I hadn't posted anything and I was using my phone to watch the scores as they were being posted. I was then told that if I continued to be disruptive and unruly I would be asked to leave. Let me reiterate. I was sitting at a table, for over 3 hours by myself, spending $ at this establishment on food and soda, not talking to anyone and unaware of what was transpiring on social media. I was NOT disruptive or unruly.
I have never posted a negative review until now. I personally feel that bad experiences should be directed to the establishment with an opportunity to correct. The management of Mascoutin could have handled this professionally in a number of different ways. Screaming, humiliating and threatening to remove a disabled 55 year old mother from the premises during WIAA Regional competition was surprising to all who witnessed it.
After years of golfing here, the only way I will be back is if the WIAA decides that the path to University Ridge travels through Mascoutin.
3 months ago
Course is in great shape! Staff is very friendly and helpful.