Let me clarify that the course itself is 5 stars and really fun to play. However ever since the new management has taken over (the head pro Howard), the attitude has changed and definitely for the worse. I've had 2 bad experiences and one where they were willing for a group of 12 golfers to walk away from their tee times. I'll be back once the management changes. Please also take note of the last names of some of the reviews that are super positive and compare to the golf pros name. This course will be great again some day, but today is not that day.
11 months ago
My husband and I treated my parents to a round of golf today. The four of us have been vacationing at a local resort this week. We were looking forward to a good time together at the course but were greeted by a very rude course ranger. I agree with the previous reviews about the rude staff. There is no way improvements have been made regarding staff. The course ranger was bossy, sarcastic and truly a bully. He accused us of being late but according to our watches we were to the box 5 minutes early. He snapped at my husband when he asked a simple question as if he was putting him out to ask questions. We golf at several different courses in wisconsin throughout the summer and none of the courses we play at have staff like this. The man working at the desk was unfriendly, cold, unprofessional, and condescending. The phone recording at the course states that golf digest rated the course as 4 star. If they hire new welcoming staff then it could possibly earn a 3 star rating - as it is now I would not rate it any higher then a 2.
10 months ago
Where's the zero star option? It's unfortunate that I'm posting this mid round as the course truly is in excellent condition. But who cares how nice the course is when the starter and ranger are rude and disrespectful to their guests? Our group was very prompt, friendly, and spent $500 at their course today. We were buying drinks from the friendly cart girl and the ranger yelled at us saying we should speed up. Don't support rude crabby employees, keep your money...never too early to start your child's college fund.