Wonderful experience. Everything was top notch. Staff were always helpful and had a great attitude. Food was excellent (Prime44 steakhouse 👍). Has most activities you could want to do or expect from a resort. Both the Meadows and Old White golf courses were in great shape. The only negative we found was everything is expensive. Otherwise a great place to go.
8 days ago
It truly pains me to give this most amazing hotel such a poor review. Before I share what has caused such a negative review after being an annual visitor for over 25 years, let me tell you what is good. The hotel staff are loyal and do a wonderful job, from housekeeping to room service. And the general grounds are still quite beautiful. Unfortunately, our Spring Row Cottage is in horrid disrepair. From pealing and broken down siding, to faded and stained cushions, to a bathtub with an opening between the tile and tub big enough to stuff a hand towel in. I’ve seen the Greenbrier in both good and bad times, but I have never seen such neglect. Let me also mention that bathrobes are no longer provided In the rooms for guests, nor is there a thing in the honor bar! What is going on here at America’s Hotel?!
Oh, and I do have photos of everything I’ve mentioned.
14 days ago
The Greenbrier has been a pretty wonderful experience. The classic yet unique style, the delicious food and drink and the overall vibe of the resort has been fantastic. Everyone at the resort has been exceptionally pleasant to deal with except for a couple of the front desk people who were a bit off in their remarks and sincerity. I would still recommend this resort to most and would come back myself.